Attentive Leadership Services
Based on your presenting challenge we will quickly and collaboratively assemble a service offering that meets your needs and expectations using the Attentive Leadership Model© . We can include Individual, Group and Organizational levels of change assessment and intervention practices including:
- Human Process Transformation: Team Building (including virtual), Confrontation & Difficult Conversations, Inter-group Relations, Role Negotiation, Application of positive models including Appreciative Inquiry
- Techno-structural Transformation: Restructuring, Downsizing, High-involvement, Work Design
- Human Resource Management Transformation: Innovation, On-boarding, Goal Setting, Performance Appraisal, Motivation & Rewards, Employee Coaching & Mentoring, Workforce Diversity, Managing Stress & Wellness
- Strategic Transformation: Agile Strategy Development, Integration & Execution: Organizational Design; Culture Change, Self-designing Organizations; Learning & Knowledge Management; Built to Change; M&A Integration, Scenario Planning; Search/Future Search, Dialogic Based Interventions, Alliances and Network Development
In addition to our collaborative process for assembling your initiative, we can also deliver the following subjects as group leadership workshops, leadership coaching, or in any combination. In most cases, content can be delivered asynchronously to respect your time through short video and pre-recorded material. In all cases, we include experiential exercises to enhance your learning experience:
Become a Genuine Transformational Leadership Team
This program is designed for clients who are involved in leading significant organizational change. Hardwiring a mindset with associated leadership behaviors that are characterized as “constant” is not the goal here. Instead, developing comfort with ongoing evaluation, experimentation and adaption of context appropriate leadership behaviors is the objective of this program. Research has shown that 21st leaders with this dynamic mindset can successfully communicate their vision and connect it to their business strategy to advance organizations during change. By extension, these organizations innovate and lead their markets. Clients will explore and develop their current leadership capacity, so they can deliver this Attentive Leadership© and best serve their stakeholders. While we will adjust the offering to meet your specific needs, here are some sample program topics:
+ Transformational leadership assessment using the Multifactor Leadership Questionnaire (MLQ):
- Delivered using the self-assessment version to avoid idiosyncratic rate effect – proven best for learning
- How you can leverage the MLQ handbook to tackle specific areas of your development
- Additional insight will be offered from progressive leadership and neuroscience to help participants understand the differences in adaptive and technical leadership challenges
+ Using “Self as Instrument” for organizational change
- Understanding optimal stress
- Mastering the “Mindful Moment”
- Using the “Ladder of Inference” during organizational change
- Appreciating cognitive biases and their impact on decision making
+ Understanding trust and its foundational importance during organizational change
- What is organizational trust?
- Learning how to establish trust
- Appreciating collective built trust
- Trust & virtual teams
+ Understanding your leadership in the context of your organization’s culture
- Fundamentals of organizational culture
- Why actively understanding and managing culture matters (it trumps strategy ALL the time)
- Strategic cultural review using the Organizational Culture Assessment Instrument (OCAI) or context appropriate tool.
Navigating Your Organization’s Leadership “Hang-ups”
All organizations have unconscious internal cultural and related behavioral barriers that can generate unhealthy political agendas and interfere with the realization of their mission. In this service you will learn to identify and frame the power dynamics and related political realities of your office. We will begin by exploring your organization’s culture and consider it in the context of your leadership’s team objectives, business strategy and larger vision. We will identify where existing leadership behavior may be limiting your firm’s effectiveness in executing its mission. Following this assessment, we will leverage a variety of context appropriate tools, so we can collaboratively assemble an approach that will assist you in understanding and overcoming any identified leadership behavioral challenges for better realization of your organization’s vision. Experiential based goals will be agreed on and associated learning and development practices intertwined into real-time management agendas.
- Understand gaps between your organization’s culture and mission
- Discover how your current leadership culture could be generating political agendas that are muting organizational effectiveness
- Develop your organization’s leadership capacity through the experiential intertwine of proven behavioral practices with management agendas for real-time learning & development
Enhancing Your Organization’s Innovation
In this service we will consider how innovation in your organization can be enhanced through leadership. Regardless of what your organization is trying to achieve (revenue growth, lower costs, new service offerings, etc.) we will show you how the documented connection between employee creativity, team innovation and performance can apply to your workplace. We will assess your current leadership culture and determine if you are creating the right climate for innovation to thrive.
- Review the common “myths” regarding innovation
- Learn a helpful “organic” innovation metaphor from which leaders can build innovation strategies for your organization
- Resource innovation effectively based on your current business model and resources
- Understand how to create the right incentives for motivating innovative behavior
Understand and Manage Your Organization’s Culture:
Culture “eats strategy for lunch” – always! It is the conscious and unconscious patterns of “assumptions, values, and norms”, shared across the organization. If you are not actively managing your culture, you are leaving your organization’s health and ability to execute its mission to chance. Culture affects engagement, innovation, profitability and EVERYTHING in between. In this program we will provide:
- Educate you on the functions and ubiquitous of organizational culture.
- A culture audit and assessment – is your culture aligned with your values, mission and strategy?
- Collaboratively using the Attentive Leadership Model©, determine action which will allow you to proactively manage and direct your culture so you can fulfill your organizational vision.
Now and for the Future – Create Your Personal Leadership Development Plan
The objective of this program is to provide a mindful learning and documentation process where participants can develop their own authentic leadership development plan. It can be conducted in a group setting and include alignment with your organization’s values and objectives or delivered for personal leadership development through coaching. We center our work on structured questions which will help you reflect on your values, your current self-image as a leader and development of your leadership for the future. The tangible outcome will include a personal leadership statement, effectively your leadership “elevator pitch”, and a documented “living” leadership plan. This document will provide a dynamic tool you can return to for leadership “grounding” during times of challenge. It will also provide a place for you to document your continual refinement as a leader based on your real-world experiences. This program includes self-paced learning materials including short subject videos. Highlights include:
- Connect Your Values and Your Leadership
- Create Your Leadership “Elevator Pitch”
- Documented Your Ongoing Development through a “Living” Leadership Plan
We offer a full range of research and diagnostic methodologies when conducting our work and are careful to triangulate and leverage multiple data collection scenarios to assure our recommendations are accurate:
- Quantitative – We are practiced in both Descriptive and Inferential statistical methods including the use of valid and reliable survey instruments for our programs including the Multifactor Leadership Questionnaire (MLQ), Myers-Briggs Type Indicator (MBTI), Gallup Clifton Strengths Finder, DISC Assessment, FIRO-B®, Thomas-Kilmann Conflict Mode Instrument (TKI), etc.
- Qualitative – We are skilled in qualitative data collection and analysis. Additionally, we can conduct Phenomenological, Ethnographic, Grounded Theory, Narrative Analysis and Critical Research initiatives when requested.
